Relationships are the key to effective project management

Being a project manager is about so much more than the tools you use

The most important part of managing a project is the relationships you build with clients and colleagues. Without effective relationship building, tools and the methodologies you use can only go so far.

Projects are always more successful when everybody on the team engages with respect and empathy. When a project runs into a road bump (and let’s be real–no project ever goes according to plan), having difficult conversations around timelines, budgets and aligned expectations are much easier when people want to work together toward solutions in collaboration instead of conflict.

Clear, kind, cross-team communication is the key to stronger relationships

Kindness plays a crucial role in project management by creating a positive and supportive working relationship. When project managers show kindness and empathy towards clients and colleagues, it promotes a sense of belonging and safety. This environment prioritizes creativity and collaboration, delivering better project outcomes.

This process starts with the project manager asking questions, actively listening to the answers, seeking clarification when things are unclear, and understanding everyone’s expectations and needs. They need to establish open communication channels, encourage feedback and ideas, and provide regular updates to ensure everyone is aligned. This type of open and transparent communication builds trust and strengthens relationships across teams.

You need a project manager who can transform solid communication into strong relationships

With over 20 years experience as a UX/UI designer and project manager I bring a unique perspective to every team I work with. Few people are able to see both the big picture and the details as quickly as I do. My credo is that the most successful projects are built with clients, not for them, and every project is approached with this i mind.

I bring experience, team leadership, and a focus on excellence to enterprises who want to get things done, and get them done right. I’m not just an accomplished relationship-builder with strong written and verbal communication skills—I empower teams work effectively now and improve performance down the road.

These are just a few of the skills I can bring to your team:

Managing Enterprise Projects

I’ve spent the last 8 years managing enterprise WordPress projects for clients in entertainment, tech, publishing and higher ed. I also have extensive experience working with WordPress VIP as well as collaborating across teams of in-house and contract designers, content strategists and developers.

Streamlining Project Processes

I’m skilled at determining an agency’s needs, developing a strategy, and implementing processes that accelerate a team’s productivity and transparency. I follow agile design principles including focusing on small features and constant iteration to streamline communication.

Collaborating Across Teams

After starting my career as a UX/UI and graphic designer I’m uniquely qualified to translate technical requirements into a language designers understand. I’m also skilled at making complex technical explanations understandable to stakeholders with varying levels of expertise.

Speaking and Writing

Since 2012 I’ve spoken and run workshops at over 21 conferences on topics ranging from agile design to practical project management. I’ve also written and recorded technical documentation to train diverse teams on new project processes and provide technical support to non-technical users.